§ 1 Scope
(1) These General Terms and Conditions apply to all orders placed via the online shop exhibitsolutions.eu of BigD s.r.o. (hereinafter "we"). (2) The offer is aimed exclusively at entrepreneurs within the meaning of § 14 BGB or comparable provisions, legal entities under public law and special funds under public law. We are entitled to request proof of entrepreneur status. (3) Deviating terms of the customer only apply if we expressly agree to them in writing.
§ 2 Conclusion of contract
(1) The presentation of products in the shop is not a binding offer. (2) By submitting the order, the customer makes a binding offer. The automatic confirmation of receipt does not yet constitute acceptance. (3) The contract is concluded by our order confirmation or by dispatch of the goods.
§ 3 Prices
(1) All prices are net prices plus statutory VAT. (2) If a valid VAT ID of another EU member state confirmed in VIES is provided, delivery is made without VAT; the tax liability passes to the customer (reverse charge). (3) In addition, the shipping costs stated on the "Shipping & delivery" page and any oversize surcharge apply.
§ 4 Payment
(1) Payment is made using the payment methods offered in the shop. (2) The order is executed after receipt of payment.
§ 5 Delivery and transfer of risk
(1) We deliver to Germany, Austria, Italy and Hungary. (2) Delivery times are non-binding guide values unless expressly confirmed in writing as binding. For items with print, the delivery time starts on receipt of print-ready data. (3) Partial deliveries are permitted where reasonable for the customer. (4) The risk passes to the customer when the goods are handed over to the carrier.
§ 6 Print data
(1) For items with print, the customer provides print-ready data according to our specifications. Production only starts after complete data has been received. (2) The customer is solely responsible for the content of the print data and warrants that they hold the necessary rights (in particular copyright, trademark and personality rights). The customer indemnifies us against third-party claims arising from an infringement of these rights. (3) We do not check print data for errors of content, language or design. (4) Minor technically unavoidable deviations in colour, format and material compared to the screen display or earlier orders do not constitute a defect. (5) Items with individual print are excluded from exchange and return unless there is a defect.
§ 7 Retention of title
The goods remain our property until paid in full.
§ 8 Defects
(1) The customer must inspect the goods immediately upon receipt and report obvious defects in writing within 5 working days; hidden defects immediately upon discovery. (2) In the case of justified defects, we will, at our discretion, remedy the defect or deliver a replacement. If subsequent performance fails, the customer may reduce the price or withdraw from the contract. (3) The limitation period for claims for defects is 12 months from delivery; this does not apply in cases of intent, gross negligence and injury to life, body or health.
§ 9 Liability
(1) We are liable without limitation for intent and gross negligence and for injury to life, body or health. (2) In the event of a slightly negligent breach of essential contractual obligations, liability is limited to the foreseeable damage typical for the contract. (3) Otherwise liability is excluded.
§ 10 No right of withdrawal
As the offer is aimed exclusively at businesses, there is no statutory right of withdrawal.
§ 11 Final provisions
(1) The law of the Slovak Republic applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). (2) Place of jurisdiction is the registered office of BigD s.r.o.. (3) Should any provision be invalid, the validity of the remaining provisions remains unaffected.
Version: 20/10/2026. In case of doubt, the German version prevails.